Staffordshire County Council information bulletin

Protect your business from COVID-19 scams As a result of COVID-19 pandemic there is an increased risk to businesses of malicious scams, to help combat this the National Trading Standards have launched Business Against Scams, a free online training tool aimed at help educate and protect businesses. Businesses can take the training at Friends Against Scams If a business believes they have been the victim of a scam they must contact their bank immediately and report any suspicious activity to Action Fraud or by calling 0300 123 2040. Protect lives and report breaches of COVID-19 Anyone who has concerns about businesses not complying with the current COVID-19 restrictions are being urged to report them to the Citizens Advice consumer helpline: 0808 223 1133 Staffordshire residents and businesses are being urged to report businesses which are flouting the Covid-19 restrictions with Staffordshire Trading standards now working in close partnership with all district and borough environmental health teams and the police. Penalties: Under the Business Closure regulations, Officers now have powers to prosecute and issue prohibition notices which can result in fines and the loss of alcohol licences; there is no upper limit to these fines, if a business is found to continue to ignore these restrictions. Menthol cigarettes ban From 20th May 2020, it will be illegal for shops to sell menthol cigarettes, to aid businesses through this change ACS has produced a poster for retailers to display in-store to help communicate the menthol ban. Penalties: Sale on or after 20th May 2020 businesses will be liable upon summary conviction to imprisonment, a fine, or both. About Staffordshire Trading Standards Staffordshire County Council Trading Standards are responsible for enforcing a wide range of legislation relating to the supply and distribution of goods and services. See more about us at


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